Self-service portal for better customer engagement

Get our unique Self-Service Portal and mobile app for utilities to empower your customers with complete control over their preferred and used energy services. 

Utilities Self-Service Portal


Configurable Layout

Configurable layout

Customizable Design

Customizable design

User Friendly UI

User-friendly UI

Responsive Design

Responsive design

Mobile Application

Mobile app

Secure Login

Secure Sign-Up /Log-In

System Integration

Integration with other systems

self-service portal profile


Build a customer community

Improve client relationships and optimize your customer support processes and costs with our flexible utility Self-Service Portal.  Designed for both business and residential users, it can be smoothly integrated with other existing systems to align completely with your website and your business needs.


Encourage meter readings submission

Your customers can make enquiries, view their utility services contract, keep track of energy usage and even modify their tariff plans depending on their preferences.  Reduce help desk costs by giving your clients access to submit meter readings and manage their profile information.

meter reading submission
bills and payments history


Be transparent on invoices and payments

Improve customer experience by providing real-time balance overview to your clients. Encourage your customers opting out of paper invoices to reduce their carbon footprint with our CO2 calculator. Invoices and payments history is made visible in order to help you build trust and provide clients with higher services transparency. 


A personalized utility environment for users

Set up a user-friendly experience for your customers in the Self-Service Portal by configuring portlets and modifying widgets to their demands. For better navigation admin users have full capabilities to provide simplified access to relevant client information. Keep customers happy and loyal by allowing them to request more utility services and products from your company. 

self-service portal admin view

Win customers to gain more revenues

Improve your company’s performance with qualitative customer services using a simple front-end utility solution. Adopt a personalized customer approach to promote more energy and utility services to your clients with Methodia’s Self-service portal and mobile app. Our know-how and 10+ years of specialized market experience will help you excel your business in utilities and home services verticals.


Improve customer service and reviews

Enable your customers to find the answers they seek at any time by providing them with our intuitive customer-driven Self-service product and mobile app. They come with a compelling price model and extensive capabilities to digitally transform your utility business and help you differentiate among the competition. The portal and mobile app will help you boost higher engagement levels among your clients and obtain valuable customer insights into service preferences and demands. 

Explore our other fully configurable customer engagement products:

Frequently Asked Questions

Yes, the portal can be fully customized to align with a company’s branding guidelines and be tailored to meet specific business needs, ensuring a cohesive user experience.

Yes, users enjoy access to their historical energy consumption data, empowering them to monitor usage patterns and make informed decisions based on their consumption history.

Certainly, the self-service portal seamlessly integrates with our comprehensive 360 Utility Suite modules, including utility billing, customer relationship management, and meter reading systems. This integration ensures data consistency and operational efficiency across platforms.

Absolutely, our self-service utility system is designed to be scalable, meeting the growing demands of utility companies and their expanding customer base with ease. It ensures a smooth experience even during periods of increased user traffic.


Our cutting-edge utility solutions come with years of industry expertise

With strong industry credentials and the diversity of customers we’ve had over the years, we leverage our know-how, hands-on experience, and products to provide significant value for your business.

Professional Utility Services
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