Reinforce your reputation of being a transparent and trustworthy utility supplier

Build long-lasting relationships with a growing number of B2B customers with improved communication and sense of control and security over their bills and services used

KEY CHARACTERISTICS

Configurable layout

Customizable design

User-friendly UI

Responsive design

Mobile app

Secure Sign-Up /Log-In

Integration with other systems

Features

Improve your customer experience and satisfaction via easy to navigate interface

Single centralized view of all customer data: profile and contract information, current services, invoices and payments.

Features

Achieve invoice accuracy by more precised meter readings storage and management

Reduce support desk costs and manual workload using simplified meter readings submission with predefined fields for your customer’s ease.

Energy submit meter read
customer portal bills and payments

Features

Detailed view of all financial documents

Improve user satisfaction by providing real-time balance overview. Invoices and payments history is made visible to help your customers track all their sites.

Features

Fast and direct interaction with your company’s customer support representatives

Decrease response time, support desk costs and manual workload by using our online self-service support tool.

Query Submission Energy Supplier
Energy Consumption Dashboard Reports

Features

Create additional value to companies managing multiple sites or to your utility brokers and partners

Admin role to manage customers’ accounts, readings, enquiries. Our solution offers a dashboard with real-time reports based on BI engine

Features

Refine your financial planning with regular detailed reports on the spent and consumption

Win customers to gain more revenues

Improve your company’s performance with qualitative customer services using a simple front-end utility solution. Adopt a personalized customer approach to promote more energy and utility services to your clients with Methodia’s Self-service portal and mobile app. Our know-how and 10+ years of specialized market experience will help you excel your business in utilities and home services verticals.

OUR OFFERING

Excel in the Competitive Utility Market

Digitalization of core self-service activities for business customers offers a significant opportunity for differentiation and competitive advantage. Providing your business clients with 24/7 reliable and fast access to their utility services and ability to send enquiries will boost customer retention and satisfaction. We support easy integration with your existing systems and third-party software for successful communication between your internal and external systems.

Explore our other fully configurable customer engagement products:

FULL-MANAGED SERVICES

Our cutting-edge utility solutions come with years of industry expertise

With strong industry credentials and the diversity of customers we’ve had over the years, we leverage our know-how, hands-on experience, and products to provide significant value for your business.

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