Business Excellence Methodology is the systematic use of quality management principles and tools in business management with the goal of improving performance based on the principles of customer focus, stakeholder value, and process management.
Key practices in business excellence applied across functional areas in an enterprise include continuous and breakthrough improvements, preventative management and management by facts. Some of the tools used are the balanced scorecard, Lean, the Six Sigma statistical tools, process management, and project management.
The essence of the Methodology is to concentrate in a perfect blend of Focus between Processes, Technologies and Resources (Human, Financial, etc.)
The main idea is that neither of those elements can be improved by itself and it needs to be balanced and improved in a blend with the other two.
Process Phases - Because of the blend of different methodologies that have specific phases within their processes Business Excellence Methodology drives results through four well-defined phases: Discover/Define, Measure/Analyze, Create/Optimize, Monitor/Control. Those phases evolve continuously within the ever-growing organization, driving constant monitoring, optimization and re-evaluation.