Methodia 360 Utility is a fully integrated solution that is designed from day one to handle all standard business processes in every utility company. It comprises of multiple modules based on a comprehensive technological and functional platform that aimes at providing a 360 degree view over the company’s processes.
Methodia 360 Utility Solutions Suite system is designed and developed from day-one as a holistic solution, with a pricing model 10 times more affordable compared to the legacy systems. Furthermore, companies do not have to prioritize the functionalities they are struggling for, as they are going to have a full turn-key ERP solution, enabling all their business processes such as Billing, Enterprise Assets management, CRM, Warehouse management, and all other standard business processes within an enterprise. Thus utility companies are able to cope up with the challenges of the constantly changing market such as reducing operational costs, allocating and utilizing resources more efficiently, as well as keeping their customers satisfied while staying focused on growing their businesses.
• Gained a real time view of customers
• Faster responses to customer inquiries
• Built trust and loyalty
• Accurately segmented and targeted audiences with the best marketing treatments
• Enhanced all customer service and satisfaction metrics , sales and marketing
• Reduced operational costs
• Enhanced operational efficiency and improved processes
• Gained better insight and control of receivables, payments, and other financial processes
• Mitigated Risks
• Helped the reduction of billing errors and customer complaints
• Enhanced reporting and data access
• Increased ROI
• Helped tapping into any potential challenges, risks, opportunities for savings
• Automated the administrative tasks